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FAQ
Our goal is to dispatch your order within 24 hours of your purchase (weekends not included). However, during periods of high demand (i.e. sale periods) it might take a little longer. Thank you for your patience.
In normal circumstances, we would like to have your order shipped within 24 hours from your order was placed. Delivery time should then be another 1-3 business days, depending on your location. However, in periods of high demand (i.e. sale periods), both shipping and delivery might exceed normal expectations. Sometimes shipments are held up in customs, which delays the delivery of your order.
Norway: Orders with a value above 2500 NOK will be sent with free shipping. The cost for shipping orders to Norway is 79 NOK.
Sweden: Orders with a value above 3000 SEK will be sent with free shipping. The cost for shipping orders to Sweden is 150 SEK.
Denmark: Orders with a value above 2500 DKK will be sent with free shipping. The cost for shipping orders to Denmark is 110 DKK.
Other countries: Orders with a value above 300 EUR/USD/GBP will be sent with free shipping. The shipping cost is 15 EUR/USD/GBP.
If your order has left our warehouse, you should have received a tracking notification the shipping company you chose. If you have yet to receive a notification about shipping, the order is probably in the queue to be packed at our warehouse, and the tracking information should be provided by the shipping-company shortly.